Shipping Policy
SHIPPING INFORMATION
Processing Time
- Orders are processed within 1-2 business days
- Orders placed on weekends or holidays will be processed the next business day
Shipping Methods & Delivery Times
- Standard Shipping (UK): 3-5 business days - £4.99
- Express Shipping (UK): 1-2 business days - £9.99
- International Shipping: 7-14 business days - varies by location
Shipping Locations
We currently ship to:
- United Kingdom (all regions)
- European Union
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. All prices include VAT where applicable.
Order Tracking
Once your order ships, you'll receive a tracking number via email to monitor your package's progress.
International Orders
- Customers are responsible for any customs duties or taxes
- Delivery times may vary due to customs processing
- We are not responsible for delays caused by customs
Damaged or Lost Packages
If your package arrives damaged or goes missing, please contact us within 48 hours of the expected delivery date.
SHIPPING INFORMATION
Processing Time
- Orders are processed within 1-2 business days
- Orders placed on weekends or holidays will be processed the next business day
Shipping Methods & Delivery Times
- Standard Shipping (UK): 3-5 business days - £4.99
- Express Shipping (UK): 1-2 business days - £9.99
- International Shipping: 7-14 business days - varies by location
Shipping Locations
We currently ship to:
- United Kingdom (all regions)
- European Union
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. All prices include VAT where applicable.
Order Tracking
Once your order ships, you'll receive a tracking number via email to monitor your package's progress.
International Orders
- Customers are responsible for any customs duties or taxes
- Delivery times may vary due to customs processing
- We are not responsible for delays caused by customs
Damaged or Lost Packages
If your package arrives damaged or goes missing, please contact us within 48 hours of the expected delivery date.
Refund & Returns
Refund & Returns Policy
We want you to love your purchase from SeaSalt Fitness. If for any reason you're not completely happy, we're here to help.
Returns
You have 30 days from receiving your order to request a return.
Items must be unused, unworn, with tags attached, and in their original packaging.
Proof of purchase (order confirmation or receipt) is required.
To start a return, email us at seasaltfitness@yahoo.com. Please use the return address provided on your invoice.
Returns sent back without approval will not be accepted.
Damaged or Wrong Items
If your order arrives damaged, defective, or incorrect, please contact us right away. We'll make it right as quickly as possible.
Non-Returnable Items
Some products cannot be returned:
- Sale items and gift cards
- Custom or personalized products
- Personal care items (e.g., beauty products)
- Hazardous materials (e.g., flammable liquids, gases)
If you're unsure whether your item qualifies, just reach out before sending it back.
Exchanges
Need a different size or colour? The quickest way is to place a new order for the item you want and return the original.
EU Customers – 14-Day Cooling Off Period
If your order is being shipped into the EU, you have 14 days to cancel or return for any reason. The item must be in its original condition, unused, with tags and packaging, and proof of purchase.
Refunds
Once we receive and inspect your return, we'll confirm if it has been approved. If approved:
A refund will be issued to your original payment method within 10 business days.
Please note it may take additional time for your bank or card provider to process the refund.
If it's been more than 15 business days since your return was approved and you haven't received your refund, contact us at seasaltfitness@yahoo.com.
Size Guide
Women's Size Guide
Our women's fitness apparel sizing includes measurements for bust, waist, and hips in both inches and centimeters, with corresponding UK and EU sizes.
Men's Size Guide
Our men's fitness apparel sizing includes measurements for chest, waist, and hips in both inches and centimeters, with corresponding UK and EU sizes.
How to Measure
- Bust/Chest: Measure around the fullest part
- Waist: Measure around the natural waistline (just above the belly button)
- Hips: Measure around the widest part of the hips/glutes
If you're between sizes, we recommend sizing up for the most comfortable fit.